Why is our t-shirt quilt better than a traditional t-shirt quilt?

Here's a note that we recently received:

Hi -- a couple years ago I had a t-shirt quilt made for my daughter. It is beautiful but I didn't realize it would be really stiff (made using a machine) -- not soft and cozy like a blanket. Although I paid a lot for the quilt is it possible that you could redo it into soft blanket..?

Our quilts are durable, made for using, and washing, and our fleece is super soft!